The mandate of the Ministry of Tourism, Wildlife and Heritage (MTWH) is derived from Article 189 and Sixth Schedule the Constitution of the Republic of Uganda (1995), Uganda Wildlife Act Cap 200, Uganda Tourism Act, 2008, Historical Monuments Act 1967, Universities and Other Tertiary Institutions Act, 2006.
Our Mandate is:
“To formulate and implement policies, strategies, plans and programs that promotes tourism, wildlife and cultural heritage conservation for socio-economic development and transformation of the country”.
Our Vision is:
“Sustainable tourism, wildlife and cultural heritage contributing to the transformation of the Ugandan society from a peasant to a modern and prosperous one”.
Our mission is
“To develop and promote tourism, wildlife and cultural heritage resources for enhancement of Uganda as a preferred tourist destination, with accelerated sector contribution to the national economy”.
Values and Principles
We the members of Management and Staff of the Ministry of Tourism, Wildlife and Heritage hereby commit ourselves to the above Mandate, Vision and Mission to provide services of the highest standards and quality based on the values and principles below:
Our values and principles are:
(a) Compliance with policies, legislations and standards
We shall have respect for policies, legislations and standards of Tourism, Wildlife and Heritage
We shall show the highest standards of integrity and, shall not place ourselves under any financial or other obligations to individuals or organizations that compromise our professional behavior in performance of our duties.
We shall put public interest above personal interest without consideration of any financial or material benefit and gains.
We shall engage our partners in designing, implementing, monitoring and evaluating our programs.
We shall make decisions based on merit, professional codes and other codes of good practice.
We shall conduct our duties and provide services with truthfulness, diligence and sincerity.
(g) Client focus
We shall put the interests of our clients as our first priority. We shall always seek to meet our clients’ lawful needs and expectations.
(h) Optimal use of resources
We shall endeavor to optimally use resources in the attainment of the Ministry objectives and targets.
(i)Transparency and Accountability
We shall be transparent and accountable for our decisions, actions and inactions.
We shall adhere to the professional codes of conduct while executing our duties.
We shall respond to our clients effectively and efficiently when ever called upon.
We shall provide services to all clients without discrimination of gender, race, color, political affiliation, and religion or creed.
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