Competition and Consumer Authority (CCA) - Gaborone - Botswana

The Competition and Consumer Authority (CCA) of Botswana is a public institution established to promote fair competition and protect consumer rights across the economy. Originally created as the Competition Authority in 2011 under the Competition Act, it expanded its mandate in 2019 to include consumer protection, becoming the CCA under the Competition and Consumer Act of 2018.

CCA ensures that businesses operate in a transparent and competitive environment, free from monopolistic practices, cartels, or unfair market dominance. It also empowers consumers by investigating complaints, enforcing standards against misleading advertising, and ensuring product safety.

Its key functions include merger reviews, market surveillance, public education, and enforcement of anti-competitive and unfair trade practices. The Authority uses a mix of investigation, advocacy, and legal action to ensure compliance.

Through its work, CCA strengthens Botswana’s market integrity, fosters innovation, and supports a thriving private sector—benefiting both businesses and consumers across the country.