The Stein Group - Puigpunyent (Mallorca) - Spain

Developing and Operating Boutique Hotels

01 Technical Design & Development:

Financial feasibility studies
Create project design briefs
Establish detailed budget
Recommend suppliers for technical requirements
Coordinate project design, documentation, budget, scheduling and execution
Carry out inspections during construction progress

02 Pre-opening Services:

Develop a pre-opening, business plan & budget
Pre-opening, sales, marketing and public relations, action plans
Initiate pre-sales through all hotel's channels
Establish and implement all standards operating procedures
Detailed goals, objectives and action plans for all departments
Create and implement soft opening strategy

03 Hotel Management:

Full operations management
Specific departmental support
Creation of controlling and reporting models
Develop and implement Sales & Marketing and Revenue Management strategies
Optimize Human Resources and departmental staffing
Establish and implement all standard operating procedures

04 Financial Turn Around:

Running audits throughout all departments
Create a global strategy with departmental action plans
Provide new budget figures & timing schedule
Optimize expenses and reduce general costs significantly
Converting non-income producing areas into income generators