MRI Botswana Limited (MRIB) 100% citizen owned by Southview (PTY) Ltd (93 %), Motor Vehicle Accident Fund (3%) and other minority shareholders, was incorporated in Botswana in March 1991, thus becoming the pioneer and market leader in ground and air ambulance evacuations for Botswana. MRIB is an emergency medical transportation company that specializes in the field of Pre-Hospital Emergency Medical Care and transportation of critically ill and injured patients. MRIB has been operating its 24/7/365 Call Centre in Gaborone since March 1992. In September 1998, MRI became the first medical assistance company in the world to go public when it listed on the Botswana Stock Exchange (BSE). Today, the MRI brand carries significant recognition in Botswana in the field of Pre-Hospital Emergency Medical Care (PHEMC). The Company has earned the trust of the diplomatic corps, corporates, medical aid schemes/societies and insurance groups, which form the bulk of our clientele. In light of its vision, MRI Botswana is expanding its services in the healthcare sector industry through increasing its service offering.
Our Vision To be the leader in innovative healthcare and contact centre solutions
Mission Statement To provide customers with cost effective healthcare and contact centre solutions through investment in people and technology
Values Customer Centricity Integrity Performance and Result Focus Employee Focus Leadership Our Standards The company’s International standards and best practice will continue to be maintained and bench marked on the South African standards, being the best in the Region and in collaboration with International partners. Emergency Medical Services MRIB Emergency Medical Services division operates at Advanced Life Support Paramedic level with direct medical oversight by the companies Medical Director who is a qualified Medical Doctor. MRIB has been contracted by the major medical aids in Botswana to provide pre-hospital emergency health care to their members.
MRIB has Emergency Medical Services (EMS) bases in Kanye, Palapye, Francistown, Kasane and Maun to provide further coverage for the major medical aid members. MRIB operates both ground and air ambulance services, the latter covers the entire country and extends regionally to cover calls for assistance outside of the national borders. On-Site Medical Services MRI ONSITE is a health management solution tailor made for Botswana’s environment and specific to each client’s needs. MRI onsite health management is most suitable in remote areas, mining and construction sites, learning institutions and corporate companies. MRI Onsite teams comprising of experienced Medical doctors, Registered Nurses, and Paramedics are on hand to provide emergency medical and acute supportive care to employees 24 hours a day for 365 days a year. The MRI onsite healthcare teams also deliver 24 hour emergency care from well-equipped onsite clinics, render initial and follow up treatment of injuries and illnesses, and assist with Return-to-Work contractor programs with follow up of referred clients facilitated by experienced call centre medical staff based in Gaborone.