South African Airways. From Johannesburg, SAA’s hub, the national carrier of South Africa flies to over 35 destinations across Africa, the Middle East, Asia, Europe, Australia and North and South America. From our first flight in February 1934 we have welcomed the world to South Africa by showing off the warm generous heart of the country.
We have become a global airline whose excellence – 14 Skytrax awards acknowledging us as the best African airline and Africa’s first 4 star airline – has been built a dedication to excellence and embracing innovation.
Becoming the best airline in Africa does not happen overnight. We have more than 80 years of excellence and innovation to draw on.
Africa’s Leading World-Class Airline
To deliver commercially sustainable world-class air passenger and aviation services in South Africa, the African continent and to our tourism and trading partners.
Support South Africa’s National Developmental Agenda.
Achieve and maintain commercial sustainability.
Provide excellent customer service.
Achieve consistent, efficient and effective operations.
Foster performance excellence.
Striving to meet the unique needs of our customers (internal and external) by tailoring each interaction to suit their needs.
Taking responsibility for individual and team actions, decisions and results by establishing clear plans and goals and measuring our progress against them.
Practicing highest standards of ethical behaviour in all our work and maintaining credibility by ensuring our actions match our words.
Living our safety philosophy by striving for zero safety incidents through proper training, work practice, risk management and adherence to safety regulations at all times.
Excellence In Performance
Setting goals beyond the best, reinforcing high quality performance standards and achieving excellence by implementing best practices.
Valuing Our People
Committing to their satisfaction, development, and well-being, by treating them with respect, dignity and fairness.